But unlike many other consumer-facing companies, Uber doesn’t offer a contact phone number or a more immediate way to get in touch with the company besides a support e-mail address. uber customer service customer supportĪlthough there are many things that used to require a phone to do that we can now accomplish with an e-mail, a swipe, a tap or a Tweet, there are customer service situations - compromised accounts, dangerous situations and other scenarios - where we still want to be able to reach out and actually talk to a live human being. 6.9.15 12:02 PM EDT By Mary Beth Quirk an s.o.s.